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Delivery information

Delivery Info

All customers’ age must be 18 plus to place an order.

All the products are delivered the next working day after dispatch.

If the ordered item is in the stock and has been confirmed as well as payment has been made before the shipment cut off time (1pm), then delivery will be the next working day.

Delivery times might vary on international orders.

Generally, the ordered items will be delivered before 5pm the next working day after dispatch. Moreover, we are not responsible for any type of courier delays.

Please contact us if your item(s) have not arrived by 5pm on the working day after dispatch. We will track the order for you.

All items that are sent are tracked where tracking numbers are available when requested.

 

If items are out of stock

Even if the item is out of stock, we will still process the orders. Our sales team will inform you and offer product alternatives. We will cancel your order and refund you if no suitable alternatives are there. Delivery date will be informed to you for out of stock orders. Our staff will confirm any of the lead times on your specific request.


Cancellations

When production has already been commenced, cancellation fees may be applied on the goods.

If goods have been ordered, a cancellation charge will be marked up to 50% of the applicable order value. If the goods are fully manufactured or past the possible point of cancellation then cancellation may not be possible and the goods will be delivered as normal.

 

Returns

The returns address may differ for every product. So, please ask us for the returns address before you return anything.

If you are planning to return a product, then before doing it the return must be confirmed by a Bishop staff member.

Once a return has been approved our staff will give you a returns authorisation code before your items can be returned.

A returns handling fee of 15%-50% of the order value may be charged, exclusive of the return shipping cost.

Apart from the case of faulty goods, all shipping costs need to be at the expense of the customer.

Items must be returned within 30 days from the date they are received by the customer.

During the exchange of a product for an alternative, the relative difference, depending on the price difference, will either be paid by us or requested from yourselves. A handling fee can be applied as mentioned above.

All non-faulty item returns will contain the above described handling fee as we are charged this for returns by our suppliers.

Damaged items can be returned for repairs. A replacement can be provided if they cannot be repaired. A refund will be issued if this is not possible.

Returns may not be possible for custom items. For example, hoists, as the height of lift can vary.

The goods must be in a new, unused condition, and still in the retail packaging in order to be returned.

 

Kindly check below for a complete breakdown of our shipping prices and transit times.

UK

  by 10 am by 12 pm next day Saturday Sunday
up to 1kg  £ 20.40  £ 14.40  £ 11.00  £ 22.80  £ 22.80
up to 5kg  £ 23.46  £ 17.46  £ 13.00  £ 25.86  £ 25.86
up to 30kg
(up to 1m long)
 £ 31.32
(up to 10kg, £0.62 per additional kg)
 £ 25.32
(up to 10kg, £0.62 per additional kg)
 £ 11.94
(up to 20kg, £0.24 per additional kg)
 £ 33.60
(up to 10kg, £0.52 per additional kg)
£ 33.60
(up to 10kg, £0.52 per additional kg)
31-350kg  £ 52.62
(up to 31kg, £0.64 per additional kg)
 £ 42.90
(up to 31kg, £0.64 per additional kg)
 £ 36.90
(up to 31kg, £0.64 per additional kg)
 £ 58.80
(up to 31kg, £0.64 per additional kg)
£ 58.80
(up to 31kg, £0.64 per additional kg)
up to 30kg
(up to 1m long)
next day delivery two day delivery
Northern Ireland £ 44.94
(up to 5kg, £1.46 per additional kg)
 £ 32.76
Scottish Islands  £ 32.76
Scottish Highlands  £ 26.22
Channel Isles £ 22.20
(up to 5kg) £44.94
(up to 5kg, £1.46 per additional kg)
 £ 32.76
Isle of Man  £ 32.76
Isle of Wight £ 26.22  £ 26.22
Scilly Isles  £ 32.76
Republic of Ireland  £ 30.84
Country transit time (days) customs clearance charge price up to 5kg price per additional kg
Austria 3  £ 38.04  £ 2.35
Belgium 2  £ 30.84  £ 1.50
Bosnia 4-6  £ 25.00  £ 49.20  £ 3.40
Bulgaria 4-7  £ 49.20  £ 3.40
Canary Islands 3-5  £ 81.06  £ 6.15
Croatia 4-6  £ 49.20  £ 3.40
Czech Republic 3-4  £ 43.92  £ 3.20
Denmark 3  £ 38.04  £ 2.35
Estonia 4-5  £ 49.20  £ 3.40
Finland 4-5  £ 49.20  £ 3.40
France 2-3  £ 30.84  £ 1.50
Germany 2-3  £ 30.84  £ 1.50
Greece 4-9  £ 49.20  £ 3.40
Hungary 4-5  £ 49.20  £ 3.40
Iceland 4-6  £ 25.00  £ 49.20  £ 3.40
Italy 3-4  £ 43.92  £ 3.20
Latvia 4-6  £ 49.20  £ 3.40
Lithuania 4-6  £ 49.20  £ 3.40
Luxembourg 2  £ 30.84  £ 1.50
Netherlands 2  £ 30.84  £ 1.50
Norway 4-6  £ 25.00  £ 49.20  £ 3.40
Poland 4-5  £ 49.20  £ 3.40
Portugal 4-5  £ 49.20  £ 3.40
Romania 4-6  £ 49.20  £ 3.40
Russian Federation 3-8  £ 81.06  £ 6.15
Serbia 4-7  £ 25.00  £ 49.20  £ 3.40
Slovakia 3-4  £ 43.92  £ 3.20
Slovenia 4-5  £ 49.20  £ 3.40
Spain 3-4  £ 43.92  £ 3.20
Sweden 4-5  £ 49.20  £ 3.40
Switzerland 3  £ 25.00  £ 38.04  £ 2.35

 

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